When something goes wrong, we go.
Breakdowns don’t wait for a convenient time. They happen on the Princes Highway at midnight, in the Mount Ousley merge lane during peak hour, or in a supermarket car park on Christmas Eve. Wherever you’re stuck in the Illawarra, Ruggs Towing Service is ready to come to you — day or night, any day of the year.
We’ve been doing this for over 50 years as a family business based in Warilla. Our drivers know every road from Helensburgh to Nowra, and we’re used to working quickly and safely in difficult conditions. When you call, you’ll speak to a real person — not a call centre — and we’ll give you an honest ETA and a clear quote before we set off.
What we handle
We respond to all types of emergency breakdown situations, including:
• Flat batteries and jump starts
• Blown radiators and overheating engines
• Gearbox and transmission failure
• Tyre blowouts and suspension damage
• Cars that simply won’t start and can’t be diagnosed roadside
• Vehicles stuck in sand, mud, or difficult terrain
If it’s stopped moving and you need it moved, call us.
Stuck with the family? We’ve got room.
Our modern dual cab tow truck carries up to six passengers in the cabin. If you’ve broken down with kids, workmates, or your whole crew, you don’t need to organise a second car or wait alone on the roadside. Everyone comes with us.
Where we respond
We’re based in Warilla and cover the entire Illawarra and Shoalhaven region, including Wollongong, Shellharbour, Kiama, Dapto, Albion Park, Oak Flats, Port Kembla, Warrawong, Unanderra, Figtree, Corrimal, Bulli, Thirroul, Helensburgh, Lake Illawarra, Gerringong, Berry, Nowra, and Bomaderry.
Frequently asked questions
How quickly will you get to me?
Most jobs across the Illawarra are reached within the hour. When you call, we’ll give you a realistic ETA based on your location and where the truck is at that moment.
Do you come out at night?
Yes — 24 hours a day, 7 days a week, 365 days a year. That includes public holidays, Christmas, and the middle of the night.
How much does emergency towing cost?
It depends on the distance and the type of vehicle. We’ll give you a clear quote over the phone before we head out — no hidden charges when we arrive.
Are you licensed?
Yes. We hold NSW Tow Truck Operator Licence 08012286 and are fully insured.
Need help right now? Call 0451 986 985 — 24 hours a day, every day of the year.

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